Exceptional customer service excellence workshop

This practical one-day course has a simple objective: to raise customer service and support standards by instructing, equipping and inspiring participants to delight customers at every opportunity. Through customer service

Digital Marketing

The mingling of the digital and physical worlds is at the heart of what we at CBE call the Digical experience. For marketers who can master this balance, the result

Key Accounts Management Training

This unique one-day training will show you how to adopt a practical approach to planning, analyzing and implementing a closer relationship with your strategic accounts. At the end of the

Growth Creates Complexity and Complexity Kills Growth

Most companies eventually stall out. Growth slows, the organization seizes up, the talent you really need leaves or never even gives you a look. And this happens because eventually every